Terms of Use

The goldenshaker.gr website is an online shop created and operated by the Golden Shaker company under the name Golden Shaker IKE. (From now on, for brevity, referred to as Golden shaker).

Each user who enters and trades or uses the services of the online store (hereinafter referred to as a “visitor” and/or “user” or “customer”, depending on whether he/she is limited only to a visit to the store or also order and sell products and products Services) shall be deemed to consent and accept the following terms, which are quoted here, without any exception. If a user does not agree with these terms, then he or she must abstain from the visit, the use of the site, as well as from any transaction, or the use of the services of the online store.

General Terms

Golden Shaker company reserves the right to modify or freely revise the terms and conditions of use and transactions by the online store, whenever it is necessary and undertakes to inform consumers of any change through the pages of this online store. Contracts through the online store are drawn up in the Greek and English language.

Provided information & products

The Golden Shaker company is committed to the accuracy, truth, and completeness of the information listed in the online store, regarding the company’s identity and the transactions provided through the online store. The Company is not liable and is not bound by electronic data registrations that have been made by error or misconception during the common experience and is entitled to correct them at any time they perceive their existence.

Limitation of liability

Golden Shaker in the context of its transactions from the online store is not responsible and is not liable for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it informs the customer concerned on the basis of the data kept on the availability or not and undertakes in case of a change of these data, to inform customers in time about the unavailability, so, in this case, it has no further responsibility. The online store provides the content (e.g. information, names, names, photos, illustrations), products and services available through the website “as is”. In no case Golden Shaker is not liable civilly or criminally for any damage that a visitor of the online store or a third party may suffer from a cause related to the operation, use of the website, the inability to provide services, products, information available from it and/or from any unauthorized interventions of third parties.

Copyrights

All content of the e-shop, including distinctive titles, marks, images, pictures, graphics, photographs, designs, texts, etc. are copyrights of Golden Shaker and are protected by the relevant legal provisions or the intellectual property of third parties, for which Golden Shaker has obtained a license for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of derivative works based on this content or misleading the public about the actual provider of the online store is prohibited. Reproduction, re-publication, uploading, posting, communication, dissemination, transmission or any other use of the content in any manner or means for commercial or other purposes is permitted only with the prior written consent of Golden Shaker or any other copyright holder. The names, images, logos and distinctive features listed and describing the online store or the products or services of Golden Shaker or third parties are the property of Golden Shaker or third parties respectively, protected by the relevant laws. Their use in the online store does not in any way provide a license or right to use them by third parties.

User Liability

The user/customer agrees and undertakes to use the services, information and data of the e-shop as provided by the law. You are obliged not to use the online shop under the ESHOP brand for:

1. sending, publishing, e-mailing or transmitting any content that is unlawful for any reason, causes unlawful injury or damage to Golden Shaker or any third party, or violates the confidentiality or privacy of any person’s information
2. sending, publishing, e-mailing or transmitting any content that causes offense to users’ morals, social values, minors, etc.
3. sending, publishing, e-mailing or transmitting any content for which users do not have the right to transmit under the law or applicable contracts,
4. sending, publishing, e-mailing or transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind,
5. sending, publishing, e-mailing or transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware,
6. intentionally or unintentionally violating the applicable laws or regulations,
7. harassing third parties in any way,
8. collect or store personal data about other users.

Limited License

ESHOP, under the terms and conditions set forth, grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this website and its content elements. This license is subject to the following restrictions: (1) you must retain on all copies of the website and its elements all copyright and other proprietary notices, and (2) you may not modify the website and its elements in any way or reproduce or publicly display, or distribute or otherwise use the website and its elements for any public or commercial purpose unless otherwise permitted.

Links to the website

The links included in the online store, lead to pages of the store or in some cases lead the user to go from the online store to websites of third-party providers, businesses, etc. These linked sites are not under the control of the company and Golden Shaker is not responsible for the contents of any such site or any link contained in a linked site, or any changes or updates to such sites. Golden Shaker is not responsible for internet broadcasts or for any form of transmission received from any linked website. The company provides these links to its online store only to facilitate the use of the online store. Their use is not obligatory for the visitor/customer and the fact that they are included in the online store does not imply that Golden Shaker approves or accepts their content.

Returns Policy

By supporting E-Commerce, you are given the opportunity, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products available from your computer screen quickly and easily.

In order to highlight the benefits of using the internet in our daily shopping, below are the terms and conditions for returning defective or non-defective products.

Product Returns due to delivery errors

In all cases in which products other than those sold are delivered, the customer returns the products for inspection and verification of the error. In this case, the costs of returning the products to the company, as well as the costs of reshipment to the customer are borne by Golden Shaker, as long as the company’s suggested return method is followed.

Safe Products – Guarantee Terms

The products available by the Golden Shaker are lasting products that have all the necessary certifications.

Process of return

Via courier

1. Pack the product in a larger box, so it can be protected during shipping.
2. Place in the packaging that you have made
3. Ship the parcel, through the courier agency from which you received your order, and consider refunds. Please note that the return costs are borne by the customer.

We would like to point out to you that if the product does not meet the above-mentioned terms, it will be returned to its sender at its own expense.

Personal Data Protection

Golden Shaker has created this website for the sole purpose of serving its customers. The website is simple and friendly to use and is designed to meet the needs of each user. In order to achieve the best service for you, it is important that you understand that you must provide us with specific information regarding the processing of your order, which is kept by us.

This Privacy Statement and the attached Terms and Conditions of Use describe the method of data collection from this website, our use of such data and the terms and conditions of use of this website. This Privacy Statement refers solely to your personal data, which you provide to us during your orders on this website.

General

The information voluntarily provided by the users of the mentioned website is used in order for users to have direct and substantial communication with the store, to provide them with answers to specific questions they ask and finally to serve and execute their orders. The information that ESHOP collects through the website is intended to measure the number of visits to the website, to determine customer requirements for more products and to facilitate transactions with the company.

Gathering information

ESHOP has designed its website so that users can visit it without having to reveal their identity unless they wish to do so. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send emails.

Use of Information. ESHOP collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to have their order processed by ESHOP. When completing any order form on our website, you will be asked for your full name, address, postcode of your area, email address, telephone number, payment method and credit card details. In addition, you may be asked for more specific information, such as shipping – delivery details of an order, pricing details or details about an offer you have requested. ESHOP makes use of the information you give us during the online submission of the form in order to contact you regarding (i) the delivery of the order to your location, (ii) for confirmation and identification of the customer in any necessary case, (iii) new or alternative products offered by ESHOP, (iv) special offers of ESHOP. You may choose whether or not you wish to receive such communications from ESHOP by sending your request by e-mail to franklinandsons@deligroup.gr.

Access to Information.

Every order processing requires the collection of personal data for the delivery or booking of an order. Also, the use of a credit card, for the debit of which documents identifying the data of the legal holder are required the first and only time, is guaranteed in any case. Any supporting documents and documents certifying and stating the identity of the client remain strictly confidential and are only checked by the responsible department of ESHOP. Your submission of your personal data means that you consent to the use of this data by ESHOP employees for the purposes mentioned above. In no other case can the ESHOP share your personal information with others without your consent, unless required through legal channels. Please note that under certain conditions permitted or imposed by law or on the basis of a court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in the case of a court order).

Cookies

ESHOP has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites to operate smoothly and without technical anomalies, to collect multiple user choices, to identify frequent users, to facilitate their access to the website, and to collect data to improve the content of the website. Cookies do not cause any damage to the users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders, and they are automatically deleted each time you leave the site. You should be aware that cookies are absolutely necessary in order for the ESHOP website to function properly and seamlessly.

Correction, Modification or Deletion of Information

ESHOP allows its users to correct, change, complete or delete data and information submitted. If you choose to delete information, ESHOP will act to delete this information from its files immediately. For the protection and safety of the user, ESHOP will try to ensure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data or for any queries and information please contact ESHOP by e-mail at franklinandsons@deligroup.gr. Please note that we will do everything possible to protect your personal data, but protecting your password to our website is also up to you.

Security of transactions

ESHOP is committed to ensuring the security and integrity of the data it collects about the users of its website. It has adopted procedures to protect your personal data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that these data are accurate and used correctly.

Changes

ESHOP is constantly expanding, updating and improving its website, and its related products and services, and will update this policy. We recommend that you read this procedure periodically in order to be informed of any changes to the content of this privacy policy. This policy will be modified without prior notice to users.

Acceptance of ESHOP’s Privacy Procedures

If you use this website, you accept and consent to this Privacy Statement, as well as to the terms and conditions of use of the website that has been communicated through it.